IT that keeps Lowcountry businesses open.
Managed IT, security, and network support for Charleston offices, clinics, and shops. One flat monthly fee, a real person on the phone, and onsite help when you need it.
What we take care of
Everything your team touches, handled under one plan.
Helpdesk and support
Fast answers for your staff by phone, email, or remote session. Onsite visits across the Charleston area.
Network and firewall management
Design, install, and monitor firewalls, switches, and Wi-Fi so your connection stays up and locked down.
Cybersecurity
Endpoint protection, email filtering, multi-factor sign-in, and staff phishing training.
Backup and recovery
Automatic backups for servers, laptops, and Microsoft 365, with regular restore tests.
Microsoft 365 and cloud
Setup, migrations, user management, and licensing, without surprise bills.
IT planning and compliance
Budgets, hardware refresh schedules, and help with HIPAA and cyber insurance requirements.
Backup and disaster recovery
Your data holds years of work. Keeping it in one place is a risk, and losing it costs you time and money.
We set up and manage backups, plan for each kind of disaster, and keep a remote recovery plan ready so you can get back to work quickly. That includes data security, mail system recovery, monitoring, and help around the clock.
Networking and cybersecurity
We build networks for businesses of any size: firewalls, threat management, encryption, VPNs, secure storage, and sign-in controls. Managed security plans protect you from hacking, hijacked systems, and other attacks.
We monitor and manage your network from one central place, which cuts down on mistakes and grows with you as you add users, devices, and apps. When something breaks or slows down, we fix it.
Software and websites
We build software to run your operations and websites for your business, set up around how you actually work.
Home audio, video, and smart home
We also bring technology into the home: full audio and video design and installation, smart home systems, home theaters, and TVs mounted cleanly on the wall.
What managed IT includes
The checklist behind every plan. Your plan decides which pieces apply.
Servers
- Performance monitoring
- Configuration management
- Key application maintenance
- OS and third-party patching
- Real-time optimization
- Scheduled preventive maintenance
- License and asset management
Workstations
- Performance monitoring
- Configuration management and enforcement
- OS patching
- Real-time optimization
- Scheduled preventive maintenance
- Unlimited remote and onsite support
Network and security
- Firewall management and maintenance
- Router and switch monitoring
- Antivirus monitoring and management
- Regular vulnerability scanning
- Hosted anti-spam
- Monthly network health review
Backup
- Backup deployment and configuration
- Backup performance monitoring
- Backup software updates
- Scheduled backup jobs
- Microsoft 365
- Windows Server
- Active Directory
- SQL Server
- Linux
- Sophos
- Bitdefender
- Webroot
- ThreatLocker
- Malwarebytes
- ESET
- Axcient
- Acronis
- Domotz
- QuickBooks
Learn more about our customized IT solutions and start achieving your goals.
Contact usSimple monthly plans
Priced per user, per month. $1,500 monthly minimum. Microsoft 365 licenses are billed at cost. No hourly surprises.
Essentials
Small offices that need a safety net.
- Helpdesk, business hours
- Remote monitoring and patching
- EDR antivirus and email filtering
- Cloud backup
- Firewall and network gear as add-ons
From $120 per user / month
Get an Essentials quoteComplete
Most popular. Full IT department for your team.
- Everything in Essentials
- Network and firewall management
- Microsoft 365 administration
- Security training and MFA
- Firewall, switches, and Wi-Fi included
- Onsite visits included
From $180 per user / month
Get a Complete quoteCompliance
Clinics, law, and finance with extra rules.
- Everything in Complete
- HIPAA and insurance audit support
- Advanced threat monitoring
- Quarterly strategy reviews
From $250 per user / month
Get a Compliance quoteAdd-ons and extras
Starting prices for businesses with 10 or more users. Final pricing depends on your users, servers, and sites.
16+
years of IT for Charleston businesses
About us
Charleston Tech Solutions is a team of IT professionals based in Charleston, SC. For more than 16 years we have provided IT consulting, managed services, and cloud services to businesses of every size.
Every business is different, so we build IT around your needs, budget, and goals. That covers cloud hosting, email administration, hardware recommendations, and installation. Your systems end up connected, secure, and reliable, and you get to focus on your own work.
We care most about long relationships with our clients. When you work with us, your IT is in the hands of people who want you to succeed.
Local, and ready for hurricane season
We live here too. When storms, outages, or flooding hit, we already have a plan for your business.
- Onsite across the Tri-County areaCharleston, Mount Pleasant, Summerville, and North Charleston.
- Storm and outage planningOffsite backups, power protection, and a written recovery plan.
- Remote support nationwideWe work from historic Charleston and support businesses across the United States.
- One number to callYou get a team that knows your setup, not a ticket queue.
Get a free IT review
Tell us about your office. We will look at your network, security, and backups and send you a plain-language report with next steps.